Privacy Policy

1. Scope

This Privacy Policy applies to LFDUO.GG (the “Service”), including its website, public and private chat, custom rooms, matchmaking, player profiles, friends and social features, virtual hearts and gifts, subscriptions, notifications, support tickets, reports, and overlays. By using the Service, you acknowledge the practices described here. Terms not defined here have the meaning given in our Terms of Service.

2. Information We Collect

Account and game information

• Riot ID (game name and tag), PUUID, and account identifiers obtained through Riot Sign On or the Riot Account API;
• Ranked information for League of Legends and Teamfight Tactics (including Double Up) from Riot APIs, and VALORANT rank information from the third-party HenrikDev API;
• Profile icon and related game assets from Riot Summoner-v4 and Data Dragon;
• Profile customization you choose: display name, name font, card skin, colors, finish, and related style settings;
• Rank privacy choices (which ranks you hide).

Content and activity

• Chat messages you send in public channels, custom rooms, and private messages, including emoji reactions;
• Social graph: friends, friend requests, blocks, and folders;
• Economy activity: spendable-heart balances, daily reward claims, gifts sent and received, profile likes, and preview purchases;
• Notifications delivered to your account;
• Reports and support tickets you file or are the subject of, including message threads;
• Moderation records: warnings, timeouts, suspensions, filter events, and admin audit entries.

Technical information

• Session cookies required to keep you signed in (see Section 6);
• Connection data such as WebSocket connection state, online/offline presence, and approximate timestamps;
• Standard server logs (IP address, user agent, requested URLs) generated by our hosting provider for security and debugging.

We do not intentionally collect real names, physical addresses, government IDs, or precise location. Do not submit sensitive personal information through chat or profile fields.

3. How We Use Information

• Operate the Service: sign-in, sessions, rank display, filtering, matchmaking, chat, friends, notifications, overlays, and gifting;
• Safety and moderation: slur/spam filtering, warnings, timeouts, suspensions, reports, and abuse investigation;
• Virtual economy: heart balances, daily rewards, gifts, and subscriptions;
• Communicate with you: gift and friend notifications, admin messages, support replies, and material Service changes;
• Security and compliance: fraud prevention, debugging, enforcing our Terms, and complying with legal obligations.

We do not sell your personal information and do not use it for third-party advertising.

4. How Information Is Shared

• Other users: your display name, Riot ID, visible ranks, online status, profile-card style, profile-heart count, and public chat content are visible to other users. Private messages are visible to their participants. Hidden ranks are not displayed to others.
• Service providers: hosting (Railway), Riot Games APIs, HenrikDev (VALORANT ranks), and — if payments are enabled — a payment processor that receives the data needed to process transactions. These providers act under their own terms and privacy policies.
• Legal and safety: we may disclose information when reasonably necessary to comply with law, respond to valid legal process, protect users, investigate abuse, or defend our rights.
• Business transfers: information may be transferred as part of a merger, acquisition, or asset sale, subject to this Policy.

5. Third-Party Services

Riot Games, HenrikDev, Railway, and any payment processor operate under their own privacy policies. Riot’s privacy policy applies to your Riot account and game data; HenrikDev’s applies to VALORANT rank lookups (your Riot ID is sent to HenrikDev to retrieve it). We are not responsible for third-party practices.

6. Cookies and Local Storage

• A session cookie keeps you signed in and stores your Terms acceptance. It is required for the Service to function.
• Local storage on your device remembers interface preferences (theme, panel states, filters). Clearing browser storage resets these.
• We do not use advertising or cross-site tracking cookies.

7. Data Retention

We retain account, social, economy, and message data while your account exists and as needed to operate the Service. Moderation and audit records may be retained longer for safety and legal purposes. Runtime data is stored on our hosting provider; the current prototype is not designed as a permanent archive, and data may be reset during development.

8. Your Choices and Rights

• Rank privacy: hide individual ranks in the app’s settings;
• Blocks: block users to stop private messages and matching;
• Access, correction, deletion: email lfduogg@gmail.com from a verifiable address to request a copy, correction, or deletion of your account data. We may need to verify your identity and may retain records required for safety, legal, or fraud-prevention purposes;
• Cookies: blocking the session cookie prevents sign-in.

Depending on your jurisdiction, you may have additional rights under laws such as the GDPR or state privacy laws; we will honor verifiable requests as required by applicable law.

9. Minors

The Service is intended for users who meet Riot Games’ eligibility requirements. Consistent with our Terms, minors may only use the Service with a parent or guardian’s consent. We do not knowingly collect personal information from children under 13; contact us if you believe a child has provided information and we will delete it.

10. Security

We use HTTPS, session cookies with security flags, server-side moderation enforcement, content-security headers, and rate limiting. No method of transmission or storage is completely secure; keep your credentials private and notify us of suspected unauthorized access.

11. International Users

The Service is operated from the United States. If you use it from another jurisdiction, you understand your information will be processed in the United States under this Policy.

12. Changes to This Policy

We may update this Policy and will post the revised version with a new effective date. Material changes will be communicated through the Service or another reasonable method. Continued use after the effective date constitutes acknowledgment of the updated Policy where permitted by law.

13. Contact

Privacy questions, access or deletion requests, and concerns can be sent to lfduogg@gmail.com. Please include your Riot ID so we can locate your account.